• House-1, Road-2, Sector-1, Uttara Model Town, Dhaka-1230
  • reservation@thezabeerdhaka.com
  • (+88) 01711408969

Terms & Conditions

Check-in / Check-out Standard Check-in: 14:00 hours, Check-Out: 12:00 hours

All guests would be required to produce photo identification at the time of check-in, in accordance with local law and for security purposes. Passports for foreign travelers are mandated.

Early Check-in: For guests that arrive prior to 14:00 hours, the hotel will make all endeavors to provide complementary early arrival. However, in order to have guaranteed room availability for Check-In prior to 1400 hours, the room must be pre-booked from the previous night. In this case, one night’s additional room charge will apply.

Early Departure: In case of early departure additional one-night charge will be posted on your billing. 

Late Check-out: Guests Checking-Out between 1200 hours – 1800 hours, will be charged 50% of the room rate (Subject to availability). For guests Checking-Out after 1800 hours, a full room charge will be applicable (Subject to availability). 

No Show: In the eventuality that a guest with a confirmed reservation does not arrive at the date specified, “No-show” charges will be automatically charged to the guest’s master account or credit card, towards the retention of one night. 

 

These special rates are applicable for all reservations made directly with the hotel representative, through telephone or email. 

§  All rooms are subject to availability at the time of guaranteeing the same by Credit Card/Company Guarantee/ Cash payment.

§  Payments shall be settled directly by cash or credit card.

§  All the booking requests must be communicated to the hotel representative in writing

(Either by letter, facsimile, or email).

§  The Corporate Client will make an advance reservation with the hotel and the hotel will confirm the reservation subject to availability. The hotel will send reservation confirmation to the client upon receipt of the reservation request in writing.

§  During Check-In time, credit card pre-authorization will be taken by the Front Office of the respective guest. All the guests will settle the bill by cash or rearwards during the time of Check-Out unless we have a credit arrangement with the client.

§  POLICIES: The guests have to abide by all the rules of the hotel. the guests cannot do anything which will be against the hotel policy. The guests must have valid documents with them during the time of check-in. 

§  PAYMENTS: The guests can pay at the hotel by cash or credit card. The hotel may ask for advance during the time of check-in.

§  VAT & SERVICE CHARGE:  The guests have to pay vat and service charges according to the hotel policy or rule.

§  CANCELLATION POLICY:  If the guests want to cancel the booking then the guests have to inform the hotel 72 hours before otherwise 1 night will be charged.

§  CHECK-IN & CHECK-OUT TIME:   12 noon.

§  REQUIRED AT CHECK-IN TIME:  A copy of the passport or NID

§  PARKING: Available

§  PETS: Pets are not allowed.

§  CHILDREN: Children are allowed

§  EXTRA BEDS:  Extra beds are available.